Troubleshooting continued – Garland SH/IN 5000 User Manual

Page 24

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Part # 4520898 (03/31/11)

Page 24

Fault

Possible Cause

Action To Take By Operator Or Operating

Personnel

No heating

Operation indicator light

is OFF (dark)

No mains supply

Check the electrical supply (cable plugged

onto the wall socket)

Check preliminary fuses

Control knob is in OFF-position

Turn control knob ON

Cooker is defective

Ask your supplier for repair service

Unplug the cooker from the mains supply

No heating

Operation indicator

light is flashing (If an

error code is flashing see

section “Malfunction with

error code”)

Pan is too small (bottom diameter less than

4.72” (120mm), only BH/IN and SH/IN)

Use a suitable pan

Pan is not placed in the center of the heating

area (the cooker cannot detect the pan)

Move the pan to the center of the heating area

Unsuitable pan

Choose a pan recommended for induction

cooking 1

Cooker defective

Ask your supplier for repair service, unplug the

cooker from the mains supply

Poor heating

Operation indicator light

is ON (shining)

Used pan is not appropriate

Use a pan recommended for induction cooking

and compare the result with “your” pan

Air-cooling system obstructed

Verify that air inlet and air outlet are not

obstructed with objects

Ambient temperature is too high (the cooling

system is not able to keep the cooker in normal

operating conditions 2)

Verify that no hot air is sucked in by the fan.

Reduce the ambient temperature. The air inlet

temperature must be lower than 104°F /40°C.

One phase is missing (only units with three

phase supply)

Check preliminary fuses

Cooker defective

Ask your supplier for repair service, unplug the

cooker from the electrical supply

No reaction to control

knob positions

Control knob defective

Ask your supplier for repair serviced, unplug

the cooker from the mains supply

Heating cycle switches off

and on

Within minutes, fan is

active

Air inlet or outlet obstructed or fan dirty

Remove objects from air inlet and air outlet

slots, clean the slots

Clean fan

Heating cycle switches off

and on

Within minutes, fan is

never active

Fan defective

Fan control defective

Ask your supplier for repair service

1 To verify, if the pan is suitable, use a permanent magnet and find out if it sticks on the bottom of the pan. If not, your pan

is not suitable for induction cooking. Choose a pan which is recommended for induction cooking. Choose pan material

suitable for induction appliances.

2 The cooling-system (fan) starts to operate when the ambient temperature in the control area exceeds 131°F/55°C. At

heat temperatures higher than 158°F /70°C the controller automatically reduces the power to keep the unit in normal

operating conditions. The cooker runs in a non continuous mode. This mode can be heard.

TROUBLESHOOTING continued

Malfunction Without Error Code

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