Troubleshooting tips, Troubleshooting tips –55, Before you call for service – GE JGB910 User Manual

Page 52: Operating instructions

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Operating Instructions

52

Safety Instructions

Installation Instructions

Troubleshooting T

ips

Customer Service

Before You Call For Service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Top burners do not light

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

or do not burn evenly

inserted in the electrical outlet.

grounded outlet.

Burner slits on the side of the

• Remove the burner heads and clean them. Check the

burner may be clogged.

electrode area for burned-on food or grease. See the
Care and cleaning of the range section.

Improper burner assembly.

• Make sure the burner parts are installed correctly.

See the Care and cleaning of the range section.

Burner flames very

Improper air to gas ratio.

• If range is connected to LP gas, contact the person

large or yellow

who installed your range or made the conversion.

Surface burners light

The oven gas shut-off valve

• To check the oven gas shut-off valve, remove the

but oven does not

may have accidentally been

warming drawer (see the Care and cleaning of the range

moved during cleaning or

section) and look for the gas shut-off lever at the back

moving.

of the range. Follow the directions in box A or B that
match your regulator type.

Tiny scratches (may

Incorrect cleaning

• Use recommended cleaning procedures.

appear as cracks)

methods being used.

or abrasions on

Cookware with rough bottoms

• Be sure cookware bottoms and cookware are clean

cooktop glass surface

being used or coarse particles

before use. Use cookware with smooth bottoms. Tiny

(salt or sand) were between

scratches are not removable but will become less

the cookware and the surface

visible in time as a result of cleaning.

of the cooktop.

Cookware has been slid
across the cooktop surface.

Areas of discoloration

Improper cookware

• Marks from aluminum and copper pans as well as

on the glass cooktop

being used.

mineral deposits from water or food can be removed

surface

with the cleaning cream.

Hot surface on a model

• This is normal. The surface may appear discolored

with a white glass cooktop.

when it is hot. This is temporary and will disappear
as the glass cools.

Plastic melted

Hot cooktop came into

• See the Special Care information in the Cleaning the

to the glass cooktop

contact with plastic placed

glass cooktop surface section.

surface

on the hot cooktop.

Pitting of the glass

Hot sugar mixture spilled

• Call a qualified technician for replacement.

cooktop surface

on the cooktop.

Lever is
shown closed.
PULL TO OPEN.

Lever is
shown closed.
PULL TO OPEN.

A

B

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