Before you call for service (cont.), Operating instructions – GE JGB910 User Manual

Page 54

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Before You Call For Service (cont.)…

Operating Instructions

54

Safety Instructions

Installation Instructions

Troubleshooting T

ips

Customer Service

Troubleshooting Tips

Problem

Possible Causes

What To Do

Oven light does not work

Light bulb is loose or defective.

• Tighten or replace the bulb.

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

Oven will not self-clean

The oven temperature is too

• Allow the range to cool to room temperature and

high to set a self-clean operation.

reset the controls.

Oven controls improperly set.

• See the Using the self-cleaning oven section.

“Crackling” or

This is the sound of the

• This is normal.

“popping” sound

metal heating and cooling
during both the cooking and
cleaning functions.

Excessive smoking

Excessive soil.

• Touch the CLEAR/OFF pad. Open the windows to

rid the room of smoke. Wait until the LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.

Oven door will not open

Oven too hot.

• Allow the oven to cool below locking temperature.

after a clean cycle

Oven not clean after a

Oven controls not properly set.

• See the Using the self-cleaning oven section.

clean cycle

Oven was heavily soiled.

• Clean up heavy spillovers before starting the clean

cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.

“LOCK DOOR” flashes

The self-clean cycle has been

• Close the oven door.

in the display

selected but the door is not
closed.

LOCKED DOOR light

The oven door is locked

• Touch the CLEAR/OFF pad. Allow the oven to cool.

is on when you want

because the temperature

to cook

inside the oven has not
dropped below the
locking temperature.

“F—and a number or

You have a function error code.

• Touch the CLEAR/OFF pad. Allow the oven to cool for

letter” flash in the display

one hour. Put the oven back into operation.

If the function code repeats.

• Disconnect all power to the range for 5 minutes

and then reconnect power. If the function error
code repeats, call for service.

“Probe” appears in

This is reminding you to enter a

• Enter a probe temperature.

the display

probe temperature after plugging
in the probe.

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