Copying, Paper loading problems, General – GE B640 User Manual

Page 104

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Frequently Asked Questions

COPYING

Cannot make a copy?

Was the [HOOK] button pressed?

You cannot make copies if [HOOK] was pressed. Press [HOOK] to
release it.
Make sure a document is set in the Automatic Document Feeder (ADF)
and the LCD displays DOCUMENT READY.
Print an activity report to ensure the FAXPHONE is working properly.

PAPER LOADING PROBLEMS

Multiple sheets feed into the FAXPHONE.

• Make sure the paper is not sticking together. Fan the paper before load-

ing it into the paper tray. Always fan a stack of paper along the edge that
will feed into the FAXPHONE first.

• Make sure the paper tray does not contain too much paper. Remove a few

sheets of paper from the paper tray.

• If different paper types are loaded in the paper tray, load just one paper

type. See Loading the paper, p. 6.

Paper is loaded skewed (Printing is skewed).

• Make sure the paper is loaded properly in the paper tray: the right side of

the paper is aligned against the right side of the paper tray and the paper
guide rests against the left side of the paper stack, see Loading the paper,
p. 6.

GENERAL

Sending and receiving documents too slow?

• When sending, is the document mode set to FINE or PHOTO?

Before sending documents, press [RESOLUTION MODE] until
STANDARD appears on the display. Sending will be faster, but the
image will not be as clear, and photos will be reproduced in black and
white only.

• Is your FAXPHONE set for ECM sending or receiving?

Because the fax is constantly checking for errors during transmission,
ECM sending and receiving require more time. If the transmission speed
appears to be extremely slow, you may be able to speed it up by turning
ECM off. See pp. 76 and 77.

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