Gateway Computer Drive User Manual

Page 42

Advertising
background image

38

Chapter 4: Troubleshooting

www.gateway.com

3

Right-click the icon for the diskette drive, click

Format

, then click

Start

.

Your computer does not recognize the diskette drive.

If the diskette drive is identified incorrectly in the BIOS, you may not be
able to start from or format a diskette.

To check the diskette drive identification in the BIOS Setup utility:

1

Open the BIOS Setup program by pressing F2 while restarting your
computer. (Sometimes older computer models require you to press
F1 instead.)

2

Make sure that the drive settings correspond with the drive type (for
example,

3.5-inch, 1.44 MB

is the current standard for diskette drive 0

or diskette drive A).

3

Check the Security section of the BIOS Setup utility and remove the
Supervisor password if one has been set.

The supervisor password causes the diskette drive to display error
messages identical to those usually associated with a defective
diskette drive or cable.

Caution

Any information on the diskette is deleted when you format
the diskette.

Advertising