6 – technical support, Contacting technical support, Recording routefinder information – Multi-Tech Systems RouteFinder RF550VPN User Manual
Page 30: On-line warranty registration, Contacting multi-tech by internet
Multi-Tech Systems, Inc. RF550VPN Quick Start Guide
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6 – Technical Support
Multi-Tech provides free technical support for as long as your product remains in
service. Before calling Technical Support, please read through the Troubleshooting
chapter in the User Guide. Also, complete the Recording RouteFinder Information
section below.
Contacting Technical Support
Country
Using email
By phone
France
+(33) 1-64 61 09 81
India
+(91) 124-340778
U.K.
+(44) 118 959 7774
Rest of
World
800-972-2439 (U.S. & Canada)
or +763-785-3500
Recording RouteFinder Information
Before placing a call to our Technical Support staff, record the following information
about your Multi-Tech RouteFinder.
Model no.: ____________________________________________________________
Serial no.: ____________________________________________________________
Firmware version: ____________________________________________________
List information that indicates the status of your RouteFinder in the space provided
before calling tech support. Include screen messages, diagnostic test results, problems
with a specific application, etc.
_____________________________________________________________
_____________________________________________________________
On-line Warranty Registration
If you have access to the World Wide Web, you can register your Multi-Tech product
online at the following URL
Contacting Multi-Tech by Internet
Multi-Tech System, Inc. maintains a Web site and an FTP site at:
ftp://ftp.multitech.com