Marantz Dv4003 - Manual (Page 52)

Additional Information 7
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Unable to play DivX movies.
• Check that the DivX fi les are encoded with “Home
Theater's mode with DivX” certifi ed encoder.
No sound during DivX movies playback.
• The audio codes may not be supported by the DVD player.
A DivX movie does not repeat.
• Check that fi le size of the movies does not exceed the fi le
size of the CD disc during burning.
Certain DivX fi les do not play or are skipped.
• Check that the DivX movie download is a complete fi le.
• Make sure the fi le name extension is correct. You can
check this using a computer with CD-ROM.
• The unit is designed to playback DVD, VCD, SVCD, CD
audio, MP3, WMA and DivX discs only. Other digital audio
formats such as liquid audio, RM (RealMedia), WMA or
no-audio fi les like “.doc”, “.txt”, “.pdf ”, are not supported.
• Try to play the problem DivX fi les on a computer. If they
do not work, the source fi le appears to be corrupted.
• Try to download the fi le again from a different source, or if
you have created the fi le yourself, save it with the correct
settings.
The contents of the USB fl ash drive cannot be read.
• The USB fl ash drive format is not compatible with the
system.
• Drive is formatted with a different fi le system which is not
supported by this unit (e.g., NTFS).
Slow operation of the USB fl ash drive.
• Large fi le size or high memory USB fl ash drive takes longer
time to read and display on the TV.
Frequently Asked Questions (USB)
Why does it take so long to display the contents on my
USB device?
• This could be due to the large numbers of fi les (>500
fi les/folders) or size of the fi les (>1MB).
• There could be other no-supported fi les in the device that
the system is trying to read/display.
What if no-supported devices (e.g. USB mouse,
keyboards) are plugged into the unit?
• The device may cause the unit to be unstable. Remove the
no-supported device and unplug the power cord. Wait for
a few minutes before reconnecting the power cord and
power on the unit again.
What happens when I plug in a USB HDD?
• HDD is not supported as the large storage capacity makes
navigation very diffi cult. Transfer the music fi les (mp3) and
photos (jpg) into a USB fl ash drive.
Why does the unit fail to detect my USB portable
music player?
• The portable music player may require propriety software
that is bundled with the unit in order to access the
contents (e.g. playlist.) The unit can only support mass
storage class device, but not Media Transfer Protocol
(MTP) class.
What types of fi le does the unit support?
• We support only FAT16 and FAT32, not NTFS.
Why does the fi le name appear to be different from
what was displayed on my computer (e.g. from “Good
Bye .jpg” to “Good_B-l.jpg”)?
• The length of the fi le name is restricted by the fi le system
of the device (FAT16), which only supports eight (8)
characters.
• The computer may be able to display the full fi le name as
the operating system can convert the fi le system.
Is simultaneous USB and Disc playback possible?
• This is not possible due to memory limitation, In addition,
a different user interface will be needed in order to
function and in order to be simple enough to use.
Why can’t I rotate the pictures in my device?
• In order to rotate the pictures in the USB device, the
picture must contain EXIF information, stored by most
digital cameras. This EXIF information may have been
removed when you edit or copy the picture from other
devices using editing programs.
Why can’t the unit play some of my music fi les, photos
or movies?
• The music fi les may not be playable because of different
formats and encoding bit-rates. Similarly, the photos may
be of low resolution or too high resolution for the unit to
support.