Motorola SBG940 - Manual (Page 119)

Overview Installation Troubleshooting Contact FAQ Specifications Glossary License
Configuration: Basic Gateway TCP/IP Wireless USB
SBG940 User Guide 111
Q Do I need to change my Internet service provider (ISP)?
A Currently, most Internet service providers do not provide cable Internet access. Contact your cable company
for your specific information.
Q Do I need to subscribe to cable TV to get cable Internet access?
A No, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic
service before you can get Internet access and/or offer a discount when you use your own SBG940. Check
with your local cable company for specific information.
Q What type of technical support is available?
A For questions about your Internet service, connection, or SBG940, call your cable provider.
Q What do I do if my SBG940 stops working?
A “ Troubleshooting ” provides tips to diagnose problems and simple solutions. If you continue to have problems,
call your cable provider.
Q Can multiple game players on the SBG940 LAN log onto the same game server and play
simultaneously with just one public IP address?
A It depends on the game server. For more information about gaming, see “ Gaming Configuration Guidelines ”.