Motorola HDT100 - Manual (Page 46)

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TROUBLESHOOTING
Before calling your service provider, review this troubleshooting guide.
This information is to help you quickly solve a problem. If your problem
still exists, contact your service provider.
Problem Possible Solution
The POWER LED on
the front panel does
not light up
Confirm the power cord is plugged into a functioning
power outlet.
Press POWER on the front panel to see if the LED lights
up.
Determine if the HDT100 is in “standby” mode by
pressing
STANDBY on the remote control.
No picture
Check to be sure that all cables are connected
properly (hand-tighten if necessary).
If you are watching TV using your VCR, be sure
your VCR is on.
Check that the TV is directed to the proper input
source.
Poor picture
quality Check to be sure that all cables are connected
properly (hand-tighten if necessary).
Check the antenna and make sure it is aligned to the
correct direction.
Check the signal’s strength and quality. Press INFO to
display the i-Banner and review the color bars at the
bottom of the window. If any of the bars are red, adjust
your antenna and try again.
No sound Confirm that your HDT100’s and TV’s volume settings
are properly set and not in "mute" mode.
Check to be sure that all cables are connected
properly (hand-tighten if necessary).
Scan the channel again. Press MENU to display the
on-screen menu and select Installation > Manual
Scan.