Metrologic Instruments Solaris MS7820 - Manual (Page 43)

39
T
ROUBLESHOOTING
G
UIDE
The following guide is for reference purposes only. Contact a Metrologic
representative at 1-800-ID-METRO or 1-800-436-3876 to preserve the limited
warranty terms.
MS7820 S
ERIES
T
ROUBLESHOOTING
G
UIDE
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
All Interfaces
No LEDs, beep
or motor spin.
No power is being
supplied to the
scanner.
Check transformer, outlet and
power strip. Make sure the
cable is plugged into the
scanner.
No LEDs, beep.
No power is being
supplied to the
scanner from host.
Some host systems cannot
supply enough current to power
MS7820 series scanner. Use
the power supply included with
the scanner.
3 beeps on
power up. Non-volatile RAM
failure.
Contact a Metrologic customer
service representative, if the unit
will not hold the configuration.
Continuous
razz tone on
power up.
Diagnostic failure.
Contact a Metrologic customer
service representative, if the unit
will not function.
VLD failure.
Contact a Metrologic customer
service representative.
Razz tone and
blue LED flash
at power up.
Scanner motor failure.
Contact a Metrologic customer
service representative.
Multiple scans
upon
presentation of
code.
Same symbol timeout
set too short. Adjust same symbol timeout for
a longer time.
The unit powers
up but does not
beep. Beeper disabled
No volume is selected
No tone is selected. Enable beeper.
Select volume (configurable).
Select tone.