Call-out policy setup menu – IBM H SERIES RS/6000 User Manual

Page 60

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For digital pagers that require a personal Identification Number (PIN) for access,
include the PIN in this field as in the following example:

1 8

123 4567,,,,87654

where the commas create pauses

1

for the voice response system, and the

87654 represents the PIN.

Customer Voice Telephone Number is the telephone number of a phone near
the server or answered by someone responsible for the server. This is the tele-
phone number left on the pager for callback. For test purposes, enter your tele-
phone number here. You can change it after testing is completed.

Customer System Telephone Number is the telephone number to which your
server's modem is connected. The service or administration center represen-
tatives need this number to make direct contact with your server for problem
investigation. This is also referred to as the call-in phone number.

Call-Out Policy Setup Menu

CALL-OUT POLICY SETUP MENU

1. Call-Out policy (First/All):

Currently First

2. Remote timeout, (in seconds):

Currently 12

3. Remote latency, (in seconds):

Currently 2

4. Number of retries:

Currently 2

98. Return to Previous Menu

Call Out policy may be set to 'first' or 'all'. If call out policy is set to 'first', the
Service Processor will stop at the first successful call out to one of the following
numbers in the order listed:

1. Service Center

2. Customer Admin Center

3. Pager

1

The length of these pauses is set in modem register S8. The default is usually 1 or 2 seconds each.

3-20

RS/6000 Enterprise Server Model H Series User's Guide

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