Ice-O-Matic ICE0250 Series - Manual (Page 26)

ICE Series General Information
Page A24
Ice-O-Matic
Parts and Labor
Domestic & International Limited Warranty
Mile High Equipment LLC (the “Company”) warrants Ice-O-Matic brand ice machines, ice dispensers, remote condensers, water filters, and ice
storage bins to the end customer against defects in material and factory workmanship for the following:
• Cube ice machines,”GEM” model compressed ice
machines ,” MFI” model flake ice machines and remote
condensers. - Thirty-six (36) months parts and labor
• Ice storage bins -Twenty-four (24) month parts and labor
• “EF” and “EMF” model flake ice machines - Twenty-four
(24) months parts and labor
• IOD model dispensers - Twenty-four (24) months parts, Twelve (12) months
labor
• CD model dispensers - Thirty-six (36) months parts and
labor
• Water filter systems - Twelve (12) months parts and labor (not including filter
cartridges)
An additional twenty-four (24) month warranty on parts (excluding labor) will be extended to all cube ice machine evaporator plates and
compressors, “GEM” model compressed ice machine compressors, and “MFI” model flake ice machine compressors from the date of original
installation. An additional thirty-six (36) month warranty on parts (excluding labor) will be extended to all “EF” and “EMF” model flake ice machine
compressors from the date of original installation. The company will replace EXW (Incoterms 2000) the Company plant or, EXW (Incoterms 2000)
the Company-authorized distributor, without cost to the Customer, that part of any such machine that becomes defective. In the event that the
Warranty Registration Card indicating the installation date has not been returned to Ice-O-Matic, the warranty period will begin on the date of
shipment from the Company. Irrespective of the actual installation date, the product will be warranted for a maximum of seventy-two (72) months
from date of shipment from the Company.
ICE-model cube ice machines which are registered in the Water Filter Extended Warranty Program will receive a total of eighty-four (84) months
parts and labor coverage on the evaporator plate from the date of original installation. Water filters must be installed at the time of installation and
registered with the Company at that time. Water filter cartridges must be changed every six (6) months and that change reported to the Company to
maintain the extended evaporator warranty.
No replacement will be made for any part or assembly which (I) has been subject to an alteration or accident; (II) was used in any way which, in the
Company’s opinion, adversely affects the machine’s performance; (III) is from a machine on which the serial number has been altered or removed;
or, (IV) uses any replacement part not authorized by the Company. This warranty does not apply to destruction or damage caused by unauthorized
service, using other than Ice-O-Matic authorized replacements, risks of transportation, damage resulting from adverse environmental or water
conditions, accidents, misuse, abuse, improper drainage, interruption in the electrical or water supply, charges related to the replacement of non-
defective parts or components, damage by fire, flood, or acts of God.
This warranty is valid only when installation, service, and preventive maintenance are performed by a Company-authorized distributor, a Company-
authorized service agency, or a Company Regional Manager. The Company reserves the right to refuse claims made for ice machines or bins used
in more than one location. This Limited Warranty does not cover ice bills, normal maintenance, after-install adjustments, and cleaning.
Limitation of Warranty
This warranty is valid only for products produced and shipped from the Company after January, 2007. A product produced or installed
before that date shall be covered by the Limited Warranty in effect at the date of its shipment. The liability of the Company for breach of
this warranty shall, in any case, be limited to the cost of a new part to replace any part, which proves to be defective. The Company
makes no representations or warranties of any character as to accessories or auxiliary equipment not manufactured by the Company.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER. MILE HIGH
EQUIPMENT SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE LENGTH OF THIS
WARRANTY.
Filing a Claim
All claims for reimbursement must be received at the factory within 90 days from date of service to be eligible for credit. All claims outside
this time period will be void. The model, the serial number and, if necessary, proof of installation, must be included in the claim. Claims for labor
to replace defective parts must be included with the part claim to receive consideration. Payment on claims for labor will be limited to the published
labor time allowance hours in effect at the time of repair. The Company may elect to require the return of components to validate a claim. Any
defective part returned must be shipped to the Company or the Company-authorized distributor, transportation charges pre-paid, and properly
sealed and tagged. The Company does not assume any responsibility for any expenses incurred in the field incidental to the repair of equipment
covered by this warranty. The decision of the Company with respect to repair or replacement of a part shall be final. No person is authorized to give
any other warranties or to assume any other liability on the Company’s behalf unless done in writing by an officer of the Company.
GOVERNING LAW
This Limited Warranty shall be governed by the laws of the state of Delaware, U.S.A., excluding their conflicts of law principles. The United Nations
Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty.
Mile High Equipment LLC, 11100 East 45 th Avenue, Denver, Colorado 80239 (303) 371-3737
January 2007