How to use the troubleshooting trees – Ice-O-Matic ICE0250 Series User Manual

Page 31

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ICE Series

Troubleshooting Trees

Page C1

How To Use The Troubleshooting Trees

The troubleshooting trees were developed to be used in conjunction with the service information in
the sections that follow. If used together as intended, these two parts of the manual will allow the
ice machine service technician to quickly diagnose many of the problems encountered with the ice
machines. When used as designed, the troubleshooting trees can lead you from a general
symptom to the most likely component to suspect as the cause of the problem. The trees are not
designed to be “parts changer guides”: please do not use them as such.

Components returned to the factory for warranty are tested by the factory and will not be covered
under the warranty policy if they are not defective.

The troubleshooting trees are made of three types of boxes:








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QUESTION boxes (Circle) ask a yes/no question and the answer will lead to either another
question box, a check box or a solution box.

CHECK boxes (Rectangle) will suggest a point to check for proper operation, and will often refer
you to a page in the service information sections of this manual. The result of the check may lead
to another box, or a solution box.

SOLUTION boxes (Hexagon) suggest the most likely component to cause the malfunction
described in the heading of the tree. When reaching a solution box, DO NOT immediately assume
the component is defective. The final step is to verify that the component is indeed defective, by
using the service information in the sections that follow.

To use the troubleshooting trees, first find the page with the heading describing the type of
problem occurring. Begin at the top of the page and follow the tree, step-by-step. When a check
box is reached, it may be necessary to refer to another section in the manual.

Once a solution box is reached, refer to the appropriate section to verify that the component in the
solution box is, indeed, the problem. Adjust, repair or replace the component as necessary.

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