Appendix f. warranty information, Warranty period, Replacement lamps – IBM MICROPORTABLE ILM300 User Manual

Page 51: Service and support, Warranty information on the world wide web, Online technical support

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Appendix F. Warranty information

This section contains the warranty period for your product, information about obtaining warranty service
and support, and the IBM Statement of Limited Warranty.

Warranty period

Contact your place of purchase for warranty service information. Some IBM Machines are eligible for
on-site warranty service depending on the country or region where service is performed.

Machine

- IBM iLM300 MicroPortable Projector

Warranty period

- Three years

Machine

- IBM iLM300 MicroPortable Projector Lamp module

Warranty period

- Three months

Replacement lamps

During the warranty period, order replacement lamps by calling the IBM HelpCenter. See “Telephone
technical support” on page 42.
Request Part Number 33L3456.

After the warranty period, order replacement lamps (Part Number 33L3456) from IBM using the World
Wide Web. The Web site address is http://www.pc.ibm.com/us/accessories/projectors/index.html.

Service and support

The following information describes the technical support that is available for your product, during the
warranty period or throughout the life of the product. Refer to your IBM Statement of Limited Warranty
for a full explanation of IBM warranty terms.

Warranty information on the World Wide Web

The IBM Machine Warranties Web site at http://www.ibm.com/servers/support/machine_warranties/
contains a worldwide overview of the IBM Limited Warranty for IBM Machines, a glossary of terms used
in the Statement of Limited Warranty, Frequently Asked Questions (FAQ), and links to Product Support
Web pages. The IBM Statement of Limited Warranty is available from this Web site in 29 languages in
Portable Document Format (PDF).

Online technical support

Online technical support is available during the life of your product through the Personal Computing
Support Web site at http://www.ibm.com/pc/support/.

During the warranty period, assistance for replacement or exchange of defective components is available.
In addition, if your IBM option is installed in an IBM computer, you might be entitled to service at your
location. Your technical support representative can help you determine the best alternative.

© Copyright IBM Corp. 2001

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