Intel Ethernet Switch Boards - Manual (Page 4)

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Kontron - Your OEM Partner
The complete integrated systems are
manufactured and shipped just-in-time
to our OEM customer.
Professional Services:
 Fully documented design
 Hard- and software as well as
complete system development
 Mechanical construction
 Design customization services
 Certifications
 Support and maintenance
 Life cycle management
Project Management
Be it a small project to tailor a board or
a piece of software or a huge full custom
project, we always assign a Kontron
project manager for you. He is your single
point of contact and coordinates all your
specifications and the resulting commit-
ments.
Technical Support
We emphasize personal contact rather
than annoying answering systems and
virtual assistants.
Our technical support staffs are comprised
of experienced engineers who are ready
and able to respond to your requests.
This means that you instantly get in
contact with someone understands your
situation, listens to your description,
analyzes the problem and gets it resolved
quickly.
Individual Training
As part of our service package we offer
regular seminars and training sessions on
hardware, software and networking as well
as custom training on request.
Longevity
We have been aware of the needs and
requirements of the OEM business for
decades, so we know about the problem of
longevity. This is why we offer our OEMs
a long-term delivery contract. We design
longevity into our products, even into our
embedded motherboards.
Ruggedization
Another service we offer our customers
is the ruggedization of our products for
extreme environmental conditions in
industrial automation, transportation,
mobile computing, off-shore or shipboard
applications. Many of our products are
available for use in extended temperature
range - 40° C to + 85° C (with passive heat
sinks, where necessary) and additional
fixture of components (for increased
shock and vibration resistance) and/or
conformal coating to protect them against
aggressive environmental conditions.
Kontron’s years of experience and global
production and logistics capabilities
offer our customers high quality, innova-
tive products that are delivered on time.
Kontron offers you not only the industry’s
broadest range of Embedded Computer
Technology (ECT), but also a cutting-
edge portfolio of services.
We have concentrated all our services,
experience and effort under the umbrella
of Kontron Applications, where you can
find all the experts you need to get the
solution you are looking for.
We are dedicated to Original Equipment
Manufacturers (OEMs) business and we
strongly believe that system and soft-
ware integration is the key for success.
Kontron offers OEMs:
 One-stop shopping
 Expert consulting
 High quality products
 Single point of contact
 Excellent support
Kontron’s system integration
includes:
 Application ready platforms/systems
 HMI, TouchPanelPCs, ThinClients
 Communication servers/HA systems
 Third party hardware
 SW, middleware, protocol stacks
 Industrial web development tools
Customization and building blocks
Kontron has a huge knowledge base
and experience in many different
leading-edge technology areas:

Processor platforms – to name just
a few: Geode, Intel
® Pentium ® M, III
and 4, XScale, PowerPC
 Operating systems –
Windows 2000/XP, Embedded XP,
Windows CE, Linux, VxWorks, QNX, OS-9
 Formfactors – DIMM-PC, ETX,
ETXexpress, X-board, E²Brain, cPCI,
PCI, ATCA, AMC, VME, PICMG 1.X,
PISA, PISA-eXpress, PC/104, 3.5"
SBCs, ATX, MicroATX, FlexATX, MiniITX
 Housings 1U, 2U, 3U, 4U, 6U, ...

Connectivity – Fieldbus interfaces,
network interfaces, switches, new
technologies like WLAN and
Bluetooth, ...
 Industrial I/O boards – digital,
analog, serial
 BIOS, Board support packages
(BSPs)
 Driver software, middleware
Semi and Full Customization
If your demands go beyond our standard
products or a tailored solution – inclu-
ding from 3rd parties – Kontron offers
you the possibility of a partially or fully
customized design including carrier-
boards, SBCs and integrated systems,
including all the services you need, right
down the delivery chain.
As an example, Kontron designed an
Intel
® Celeron ® M-based embedded
long-life motherboard and a completely
sealed chassis with a heat pipe for use
in the harsh and dusty environment of
automotive mass production for a lea-
ding manufacturer of industrial robots.

Kontron – Your OEM Partner
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