John Lewis JLSS2009 - Manual (Page 22)

22
In the unlikely event of your appliance requiring service, or
if you wish to purchase spare parts, please contact our
extended warranty administrators by telephoning:
0870 010 7887
They will give you details for your local Service Force
Centre.
Before calling out an engineer, please ensure you have read
the details under the heading “Something Not Working”.
When you contact your local Service Force Centre you will
need to give the following details:
1.Your name, address and post code
2.Your telephone number
3. Clear and concise details of fault
4.The purchase date found on your receipt
5.The model and serial number of the appliance (found on
the rating plate - see picture on page 5)
So that you always have these numbers at hand, we
recommend you to make a note of them here:
Mod. :. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .
PNC :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S.N. :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Your Fridge - Freezer is covered by a 3 year parts
and labour guarantee (see separate details given at
point ofsale). Please retain your purchase receipt
safely for the service engineer to verify the purchase
details.
Repairs - After Sales Service
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service this
product, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the machine yourself.
Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Force Centre.