Chapter 3 troubleshooting, 1 troubleshooting procedures – SUPER MICRO Computer MICRO COMPUTER MOTHERBOARD P8SC8 User Manual

Page 47

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3-1

Chapter 3: Troubleshooting

Chapter 3

Troubleshooting

3-1

Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have

followed all of the procedures below and still need assistance, refer to the

‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’

section(s) in this chapter. Always disconnect the AC power cord before

adding, changing or installing any hardware components.

Before Power On

1. Check that the +5v standby LED is lit (LE2 on motherboard).

2. Make sure that the 4-pin 12v power connector at J2 is connected to

your power supply.

3. Make sure that no short circuits exist between the motherboard and

chassis.

4. Disconnect all ribbon/wire cables from the motherboard, including those

for the keyboard and mouse.

5. Remove all add-on cards.

6. Install a CPU and heatsink (making sure that it is fully seated) and

connect the chassis speaker and the power LED to the motherboard.

Check all jumper settings as well.

7. Use the correct type of onboard CMOS battery as recommended by

the Manufacturer. Do not install the CMOS battery upside down to

avoid possible explosion.

No Power

1. Make sure that no short circuits exist between the motherboard and

the chassis.

2. Verify that all jumpers are set to their default positions.

3. Check that the 115V/230V switch on the power supply is properly set.

4. Turn the power switch on and off to test the system.

5. The battery on your motherboard may be old. Check to verify that it

still supplies ~3VDC. If it does not, replace it with a new one.

No Video

1. If the power is on but you have no video, remove all the add-on cards

and cables.

2. Use the speaker to determine if any beep codes exist. Refer to

Appendix A for details on beep codes.

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