SUPER MICRO Computer MICRO COMPUTER MOTHERBOARD P8SC8 - Manual (Page 48)

3-2
P8SC8/P8SCi User's Manual
NOTE
If you are a system integrator, VAR or OEM, a POST diagnos-
tics card is recommended. For I/O port 80h codes, refer to
App. B.
Memory Errors
1. Make sure that the DIMM modules are properly and fully installed.
2. You should be using unbuffered DDR2 memory (see next page). Also,
it is recommended that you use the same memory speed for all
DIMMs in the system. See Section 2-4 for memory limitations.
3. Check for bad DIMM modules or slots by swapping modules between
slots and noting the results.
4. Check the power supply voltage 115V/230V switch.
Losing the System’s Setup Configuration
1. Make sure that you are using a high quality power supply. A poor
quality power supply may cause the system to lose the CMOS setup
information. Refer to Section 1-6 for details on recommended power
supplies.
2. The battery on your motherboard may be old. Check to verify that it
still supplies ~3VDC. If it does not, replace it with a new one.
3. If the above steps do not fix the Setup Configuration problem, contact
your vendor for repairs.
3-2 Technical Support Procedures
Before contacting Technical Support, please take the following steps. Also,
note that as a motherboard manufacturer, Supermicro does not sell directly
to end-users, so it is best to first check with your distributor or reseller for
troubleshooting services. They should know of any possible problem(s)
with the specific system configuration that was sold to you.
1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently
Asked Questions' (FAQs) sections in this chapter or see the FAQs on our
web site <http://www.supermicro.com/support/> before contacting