Sony RM-AX5000 - Manual (Page 34)

34
Problem
Your Component does not
operate by pressing the
buttons on the Remote
Commander.
Your Component may not
operate by performing the
signal transmission test using
“RM-AX5000 Custom Setup
Tool.”
A System Control function
does not work correctly.
An XPRESS function does
not work correctly.
Solution
• Is the desired Component selected with the Remote Commander?
Check the display title on the Remote Commander. If the desired
Component is not displayed, select it. See “Selecting a desired
Component” (page 15.)
• Get closer to the Component. The maximum operating distance is
approximately 32.8 ft. (10 m.)
• Check that you are aiming the Remote Commander directly at the
Component, and that there are no obstructions between the Remote
Commander and the Component.
• Turn on the Components first, if necessary.
• Check that the Component has infrared remote capability. For example,
if your Component did not come with a Remote commander, it probably
is not capable of being controlled by a Remote Commander.
• Make sure that you have programmed the commands in the correct
order.
• Try changing the orientation of the Commander. If that does not help, try
placing the Components as close to each other as possible.
• Check the status of the Components and make sure that you have set the
Components properly to receive commands.
• The Remote Commander memorizes the status of the Component’s
selected input and power on/off. However, if you turn on/off the
Component with the remote control or operate the Component directly, it
will not recognize the current Component status. In this case, select
“STATUS SYNC” by pressing the UTILITY button to synchronize with
the status of the current Component and the Remote Commander (page
20.)
• If the TV turns off by its own Sleep function, the Remote Commander
does not recognize its status. Turn off the TV with the Remote
Commander.