Sima Products Sima SUR-47 User Manual
Page 40
 
Trouble Shooting
SUR-47 User’s Manual
36
Problem
Solution
You see “ERROR” display 
on the LCD during the 
learning procedure.
Make sure you hold the other remote’s 
button down for about 2 seconds. 
Make sure you did not program more than 
one remote for a given device. 
Make sure the two remotes are not too close 
or too far apart and are aiming directly at
each other - keep apart between 2~4 
inches (5~10cm). 
You see “ERROR” display
during operation.
The button that you pressed has not been
taught. 
Learn the button using the learning 
procedure (page12). 
Your VCR will not record.
As a safety feature on SUR-47, you must
press the REC key for 2 seconds.
Problems changing
channels.
If your original remote requires the ENTER key
to be pressed after a channel is selected,
press the ENTER key to select the channel.
Macro does not work.
Be sure to aim the SUR-47 at the devices 
while the macro commands are being sent. 
Macro was not properly set up. Repeat 
macro set-up procedure (page 18).
IR LEARNING is not 
successful. 
Replace batteries in the SUR-47 and the 
remote you are trying to configure. 
Keep distance between remotes to about 
2~4 inches. 
Do not learn near an incandescent or 
florescent lamp. Bright or indirect light may
interfere with learning codes. 
Memory capacity is full (48 keys for each of 
16 models). 
The learning process has no errors, but you 
still can’t control your AV devices: repeat 
the learning procedure again. If you still
can’t solve the problem, use the debug 
code feature and email codes to Sima 
Products (page 17). 
Original remote might not be compatible 
with learning procedure. 
A button of your existing
remote performs two or
more functions
Some remotes issue multiple commands
when a button is held down. Please be sure
to teach different buttons of SUR-47 for these 
different commands. Each button of SUR-47 
can only learn one command.