Sony RM-VLZ620 - Manual (Page 34)


RM-VLZ620_U (US) 4-170-639-12(1)
Troubleshooting
If you have problems setting up or using the RM-VLZ620, first check the
batteries (page 8), then check the items below.
Symptom Remedy
You cannot operate the
device.
 Move closer to the device. The maximum operating distance is
approximately 11 m (36 ft).
 Aim the RM-VLZ620 directly at the device.
 Remove any obstacles in the path between the RM-VLZ620
and the device.
 Power on the devices first, if necessary.
 Make sure you have pressed the correct Device Select button.
 Check that the device has infrared remote capability. For
example, if your device did not come with a remote control, it
probably is not capable of being controlled by the RM-VLZ620.
 You have assigned a different device to the Device Select
button. Check the device assigned to that button and the
manufacturer’s code.
You cannot control the
volume.
 Your video devices (e.g., DVD player) may be connected to an
audio system. Change the factory preset of the volume control
(page 18).
The Device Select
buttons flash at a
constant interval when
you press a button.
 The batteries are weak.
Replace them with new ones.
The SET indicator
flashes once and turns
off during setting.
 The manufacturer’s code cannot be set. Refer to the supplied
“Manufacturer’s Code List” and set the manufacturer’s code
again (page 13).
 If no operations are performed for 10 seconds while setting, the
setting will be canceled, and must be restarted from the
beginning.
The SET indicator
flashes once when you
press any button.
 The Hold function is on. Unlock the Hold function (page 31).
You cannot operate the
device even after setting
the manufacturer’s code.
 Set the manufacturer’s code correctly. If the first code that is
listed does not work, set other codes in the order they are listed
in the supplied “Manufacturer’s Code List.”
 Some features may not be preset. If some or all of the buttons
do not function correctly even after you have set the
manufacturer’s code, then teach the RM-VLZ620 new
functions by using the original remote control supplied with
the device (page 20).
 The device may be operated with a manufacturer’s code that is
not listed in the “Manufacturer’s Code List.” Set a
manufacturer’s code again with the search function (page 15).
The signals of the
remote control supplied
with the device cannot
be transmitted to the
RM-VLZ620.
 When you teach signals of an interactive signal exchange
system remote control unit (supplied with some of Sony’s
amplifiers) to the RM-VLZ620, the response signal of the main
unit may interfere with the learning of the RM-VLZ620. In
such a case, move to a place where the signals will not reach the
main unit (e.g., another room, etc.).