SATO M10e User Manual

Page 56

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Section 4. Cleaning and Maintenance

Page 4-6

PN 9001101 Rev. A

SATO M10e

REPLACING THE PRINT HEAD

The print head is a user-replaceable item. If it becomes damaged for any reason, it can be
easily removed and replaced. Contact your local SATO representative for information on
obtaining a new print head.

Supplies needed: Flat Blade Screwdriver (Note: Some units may require a No. 2

Phillips screwdriver)

1. Turn the printer off and remove

the power cable.

2. Open the Top Cover.
3. Unlatch the Print Head by pulling

forward on the Head Release
Lever.

4. Remove the ribbon (M10eTT

only).

5. View the Print Head Assembly

from the front of the printer.
Locate the center mounting screw
on the top of the assembly.
Remove this screw and set it
aside.

6. The Print Head should now be

loosened from the top of the assembly
by grasping either side and carefully
pulling it down and forward.

7. Disconnect the signal and power

cables from the print head connectors
and set the Print Head aside.

8. Carefully attach the new print head to

the connectors, using caution to make
sure the connector keys are correctly
positioned.

NOTE: Be careful not to scratch the

printing surface of the print
head while installing it.
Scratching the surface will cause permanent and irreparable damage and is
not covered by the warranty!

9. Reposition the Print Head in the printer, taking care to line ups the alignment dowels on

each end of the Print Head with the corresponding holes in the Print Head Mounting
Bracket.

10. Locate the mounting screw in the top plate assembly and align it with the tapped hole in

the new print head.

11. Re-secure the print head by tightening the screw.

Mounting Screw
TBA

Print Head Mounting Screw

Cable Connections

TBA

Alignment Dowels

and Holes (each side)

Connectors

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