Troubleshooting, Additional information – Sony ST-D777ES User Manual

Page 19

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Additional Information

Additional Information

Troubleshooting

If you experience any of the following difficulties while
using the tuner, use this troubleshooting guide to help
you remedy the problem. Should any problem persist,
consult your nearest Sony dealer.

There’s no sound.

c Connect the aerials.
c Set the source setting on the amplifier to TUNER.
c There is no sound while receiving the DAB data

broadcast. In this case, “DATA” appears in the display.

c The specified station has temporarily stopped

broadcast.

You cannot tune in a frequency.

c Adjust the position of the aerial.
c Connect an external aerial for DAB/FM broadcasts.
c Set IF BAND to “NARROW”.
c Preset the stations again if you've moved.

There is severe hum and/or background noise.

c Adjust the position or direction of the aerial.
c Tune to a correct frequency.
c Connect an external aerial for DAB/FM broadcasts.
c Move the tuner away from the source of the noise.

RDS isn‘t working.

c Make sure that you tune in an FM station.
c Select a stronger FM station.

“EEPROM R/W ERROR” appears in the display.

c There are some trouble with the internal

microprocessor in the tuner. Preset stations again.

The station was interrupted by another station / The
tuner automatically starts searching for stations.

c The EON function is working. Turn off EON when you

don't want the current programme interrupted.

The appropriate display or information does not appear.

c Contact the radio station and find out whether or not

they actually provide the service in question. The
service may be temporarily out of order.

You cannot name the preset station.

c You cannot name DAB/FM RDS stations.

You cannot receive the DAB data broadcast

c Connect an external data receiver for DAB data

broadcasts to the DAB RDI OUT connector.

c The specified station has temporarily stopped the

broadcast. Wait for the broadcast to resume.

Additional Information

The tuner malfunctions

c The microprocessor in the tuner has malfunctioned.

Turn off the tuner, then turn it on again.

There’s no sound from the DAB DIGITAL OUT connector,
or you cannot record the programme.

c You are receiving a DAB data broadcast. Receive an

audio programme.

c Make sure that the digital connecting cable is properly

connected.

c The copy protection signal is included in the

programme. Input the sound to the recorder, which is
output from the ANALOG OUTPUT connector of the
tuner.

c The connected recorder does not support the 48kHz

sampling frequency mode. Use a recorder that
supports this mode.

c The sound of the FM and AM programme is not output

from the DIGITAL OUT connector of the tuner.
Connect the recorder to the ANALOG OUT connector
of the tuner.

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