Sony PCV-RS500 User Manual
Page 40
VAIO Computer Quick Start
40
What can I do if my computer or software stop responding?
You can try to locate and close the software program that has stopped responding.
1
Press the Ctrl+Alt+Delete keys. The Windows Task Manager window
appears.
2
From the Applications tab, locate the software program that has the status
message, “Not responding.”
3
Select the software program that has a Not Responding status and click End
Task. Windows attempts to close the program.
If your computer does not respond or the software program does not close, try the
following steps:
1
Save and close any open files, if possible.
2
Press the Alt+F4 keys. The Turn Off Computer window appears.
If the Turn Off Computer window does not appear, press Ctrl+Alt+Delete.
3
Click Restart.
If your computer still does not respond and you cannot restart, shut down your
computer by pressing and holding the power button for more than six seconds.
If the software program continues to stop responding or causes your computer to
stop responding, contact the software publisher or designated technical support
provider.
Pressing and holding the power button for more than six seconds may result in
the loss of data from files that are currently open.