Troubleshooting guide – Sony CDP-D12 User Manual

Page 38

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38

Troubleshooting Guide

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help
you remedy the problem. Should any problem persists, consult your nearest dealer.

Symptom

Cause

Remedy

“Disc Error” appears in the display.

There is abnormality in inserting the CD or
the CD itself.

Take out the CD and check it.

The CD cannot be ejected by
pressing the

A

EJECT button.

There is abnormality in inserting the CD or
the CD itself.

Keep pressing the

A

EJECT button for

about 8 seconds to take out the CD
forcibly and check it.

There is no sound.

The connecting cables are not connected
firmly.

Check the connection.

The amplifier is not operated correctly.

The PHONE LEVEL control is turned down.

Operate the amplifier correctly.

Turn the control clockwise to turn up the
output to the headphones.

The AC power cord is not connected firmly.

Check the connection.

The player does not play.

No disc is loaded.

Insert a CD.

The CD is inserted with its label side down.

Insert it correctly.

The CD is dirty.

Clean the CD.

The condensation has formed inside the
player.

Take out the CD and leave the player
turned on for about an hour, then turn it
off, and then turn it on again.

The remote does not work.

There is an obstacle between the player and
the remote.

Remove the obstacle.

The remote is not pointed towards the
remote sensor.

The batteries inside the remote are drained.

Point the remote towards the player.

Replace the batteries with new ones.

The control S cable is connected to the
CTRL-S IN connector of the player.

Remove the cable from the connector.

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