Samsung HMX-S15BN User Manual
Page 157
147
Connecting to a computer
Symptom
Explanation/Solution
Your computer does not recognize 
your camcorder.
Disconnect the USB cable from the computer and camcorder, 
restart the computer, then connect the USB cable again correctly.
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Cannot play a video file properly on 
a PC.
A video codec is needed to play the file recorded on your 
camcorder. Install the software provided with your camcorder. 
page 133
Make sure you insert the connector in the correct direction, and 
connect the USB cable to the USB jack on your camcorder firmly.
Disconnect the cable from the computer and camcorder, restart 
the computer, and then connect the cable again properly.
To play back an HD video file, a computer with better specifications 
is required. 
Use a computer with the recommended specifications. page 129 
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Intelli-studio does not function 
properly.
Exit the Intelli-studio application, and restart the Windows 
computer.
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Intelli-studio does not start.
Set PC Software to On in the Settings menu or install Intelli-studio 
in the computer. pages 93, 133
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Your computer is not playing 
videos, images, or sound located 
on your camcorder properly.
Video playback or sound may stop temporarily depending on your 
computer. The video or sound copied to your computer is not 
affected.
If your camcorder is connected to a computer that does not 
support Hi-speed USB (USB2.0), the image or sound may not be 
played correctly. The image and sound copied to your computer 
are not affected.
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The playback screen is paused or 
distorted.
Check the system requirements to play a video.
Shut down all other applications currently running on the computer.
If you play a video on your camcorder when it is connectd to a 
computer, the video may not play smoothly on the computer, 
depending on the transfer speed. Please copy the file to your PC, 
and then play it back.
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