Troubleshooting – Sony GDM-W900 User Manual

Page 38

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20

Symptom

Check these items

Screen image is not centered
or sized properly

Edges of the image are
curved

White lines show red or blue
shades at edges

Picture is fuzzy

Picture bounces or has wavy
oscillations

Picture is not stable

Picture appears to be
ghosting

Two fine horizontal lines
(wires) are visible

Wavy or elliptical (moire)
pattern is visible

Hum is heard right after the
power is turned on

Because of vibration and
shock during transportation,
the Aperture Grille may
occasionally slip out of place
and black stripes may
appear

• Adjust the centering or size (pages 10, 14).
• Some video modes do not fill the screen to the edge of the monitor. There is no single

answer to solve the problem. This problem tends to occur on higher refresh timings.

• Adjust the geometry items such as pincushion and keystone distortion (page 11, 14).

• Adjust the convergence (pages 11, 14).

• Adjust the contrast and brightness (page 9).
• Degauss the monitor (page 16).

If you place equipment which generates a magnetic field such as a loudspeaker, or you
change the direction of the monitor, color may lose uniformity.
This function is to demagnetize the metal frame of the CRT to obtain a neutral field for
uniform color reproduction. If a second degauss cycle is needed, allow a minimum
interval of 20 minutes for the best result.

• If red or blue shades are found at the edge of images, adjust the convergence (pages 11,

14).

• If the moire is cancelled, the picture may become fuzzy. Adjust so that the picture is as

clear as possible (page 11, 15).

• Isolate and eliminate any potential sources of electric or magnetic fields. Common causes

for this symptom are electric fans, fluorescent lighting, laser printers, and so on.

• If you have another monitor close to this monitor, increase the distance between them to

reduce the interference.

• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try the monitor on a completely different computer in a different room.

• Set the refresh rate to non-interlace of 75 Hz or more on the computer referring to the

computer’s manual.

• Eliminate the use of video cable extension cable and/or video switch boxes if this

symptom occurs. Excessive cable length or weak connection can produce this symptom.

• These wires stabilize the vertically striped Aperture Grille (page 17). This Aperture Grille

allows more light to pass through to the screen giving the Trinitron CRT more color and
brightness.

• Cancel the moire (page 11, 15).

The moire may be modified depending on the connected computer.

• Due to the relationship between resolution, monitor dot pitch and the pitch of some

image patterns, certain screen backgrounds, especially gray, sometimes show moire.
Change your desktop pattern.

• When the power is turned on, the auto-degauss cycle is activated. While the Auto-

degauss cycle is activated, a hum may be heard. This is not a malfunction.

• Lightly pat the sides of the monitor.

Troubleshooting

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