Star Micronics LC-1021 User Manual
Page 61
 
Troubleshooting guide 55
Printer case is hot.
The printer’s air vents are 
blocked or obstructed.
Switch off the printer and let 
it cool. Check the air vents 
on the bottom of the printer 
to see if they are blocked. 
Remove the obstruction if 
possible. If the problem 
persists, return the printer to 
your dealer for repair.
Printer makes excessive 
noise.
The front cover is removed.
Replace the front cover.
The printer is vibrating.
Move any objects that are 
touching the printer.
Make sure that the printer is 
on a level steady surface.
Printer prints past the edge 
of the paper.
Incorrect margin settings 
are selected by your 
application program.
Choose different margin 
settings from your 
application program.
The paper guide is not 
positioned correctly.
Remove the paper and 
adjust the position of the 
paper guide. Reload the 
paper and try printing again.
The ribbon is jammed, 
causing the print head to 
jam.
Make sure that the ribbon 
cassette is installed 
correctly. See “Installing the 
ribbon cassette” on page 6.
Paper is jamming, causing 
the print head to jam.
Remove all paper from the 
printer and reload it. Try 
printing again.
Set up the printer for the 
paper thickness you are 
using. See “Adjusting for 
paper thickness” on 
page 42.
Problem
Possible Cause
Recommended Action