Help in this user guide, Software help, Telephone customer support – Kodak CX4310 User Manual
Page 86: Before you call
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Chapter 10
Help in this User Guide
See
, for help with problems you may have with
your camera, camera/computer connections, camera dock, or SD/MMC cards.
Software Help
For help with the software included on the Kodak EasyShare software CD, see
the Quick Start Guide or the Kodak EasyShare software Help.
Telephone Customer Support
If you have questions concerning the operation of the software or camera, you
may speak directly to a customer support representative.
Customer support hours vary by location.
Before You Call
Before you call to speak to a customer support representative, please have the
camera connected to your computer, be at your computer, and have the
following information available:
Operating system __________________________________________
Processor speed (MHz) _____________________________________
Computer model __________________________________________
Amount of memory (MB) ____________________________________
Exact error message you received_______________________________
Version of installation CD____________________________________
Camera serial number______________________________________