Kanguru Solutions iNAS-100 - Manual (Page 46)

Note: If the configuration reset switch is disabled in the System Tools
·
Hardware Settings page, you are no longer able to use this function.
Please remember your administrator password.
Disk Failure or Malfunction
If you are suffering from a disk failure or malfunction, please do the following:
1. Log all abnormal events or messages for technician’s reference.
2. Stop all operations of the Kanguru iNAS 100 and power it off.
3. Contact the customer service at 508-376-4245 for technical support.
Note: Your Kanguru iNAS 100 must be repaired by a trained technician. Please
do not try to repair the Kanguru iNAS 100 on your own.
Power Outage or Abnormal Shutdown
In the event of power outage or abnormal shutdown of the Kanguru iNAS 100, the
system should return to its original state prior to shutdown or power outage after
restart. If the system is not operating within normal parameters, please proceed with
the following steps:
1. In the event of system configuration setting lost during power outage or
abnormal shutdown, please manually reset your desired configurations.
2. In the event of abnormal operation or an error message, please contact
customer service at 508-376-4245 for support.
To prevent similar occurrences, we suggest that you periodically backup all critical
files or folders and remember the following tips:
1. Follow Shutdown/Restart the Server steps described above for normal
shutdown or restart.
2. If you are able to anticipate power outage, please backup all critical files or
folders prior to power outage and shutdown your server normally. Restart your
server once the power has returned to normal.
To prevent major loss of data in the event of a disk failure, please back up
your data periodically. Kanguru Solutions is not responsible for any data loss
due to the use of the Kanguru iNAS-100.
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