Troubleshooting guide – Kenwood KOS-A300 User Manual

Page 40

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KOS-A300

Troubleshooting Guide

Some functions of this unit may be disabled by
some settings made on this unit.

!

• Cannot set up Display.

▲ <Cancel the Demonstration mode> (page 5) is not

turned off.

What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.

General

?

The sound skips when an Audio file is being

played.
✔ The recording condition is bad.

☞ Record the media again or use another media.

?

The unit cannot be turned ON.

✔ The unit is malfunctioning for some reason.

☞ Turn off the vehicle engine switch and then on.

✔ The terminal connection is not appropriate.

☞ Check the connection of the controller, etc.

?

“Tagging” for the Function item is not indicated on

the display.
✔ The tag is being stored to this unit or iPod.

☞ Perform “Tagging” after “Tag Stored” or “Tag

Transfer Completed” is indicated on the display.

Hands-free

?

No sound is heard from the rear speakers.

✔ You are talking in the hand-free talk mode.

☞ No sound is heard from the rear speakers in the

hands-free talk mode.

?

No beep is heard at reception of an incoming call.

✔ No beep is heard depending on the type of your

cell-phone.
☞ The “MENU”

>

“Call Beep” of <Function Control>

(page 6) is set ON.

?

Voice is not recognized.

✔ The vehicle window is open.

☞ If the surrounding noise is large, voice cannot be

recognized properly. Close the vehicle windows
to reduce noise.

✔ Small voice.

☞ If voice is too small, it cannot be recognized

properly. Speak into the microphone a little more
loudly and naturally.

✔ The person speaking the voice tag is not the one

who registered it.
☞ Only the voice of the person who registered the

voice tag can be recognized.

Bluetooth audio source

?

The Bluetooth audio player cannot be registered

(pairing).
✔ The PIN code is fixed.

☞ When a PIN code is specified in the Instruction

Manual for Bluetooth Audio Player, register it
with reference to <Registering PIN Code> (page
24) to register the Bluetooth audio player. If no
PIN code is specified in the Instruction Manual,
try “0000”.

?

The sound from the Bluetooth audio player is

intermitent.
✔ The distance between this unit and audio player is

too far.
☞ Move the audio player nearer to this unit.

✔ Another Bluetooth device is affecting the Bluetooth

communication.
☞ Turn off another Bluetooth device.

☞ Move another Bluetooth device away from this

unit.

✔ Another Bluetooth device or profile is used for

communication.
☞ The downloading of the Phone book or the SMS

disconnects the sound.

The messages shown below display your
systems condition.

NA FILE:

An Audio file is played with a format that this
unit can’t support.

Copy Protection:

A copy-protected file is played.

Read Error:

The file system of the connected USB device
is broken.
➪ Copy the files and folders for the USB

device again. If the error message is still
displayed, initialize the USB device or use
other USB devices.

No Device:

The USB device is selected as a source
although no USB device is connected.
➪ Change the source to any source other

than USB. Connect an USB device, and
change the source to USB again.

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