Troubleshooting – King Controls 9754 User Manual
Page 20
SECTION 9
TROUBLESHOOTING
Unit does not find satellite.
(STATUS light flashes red or green.)
STATUS light blinks orange.
Before search: bad coax connection.
After unsuccessful search
(approximately 25 minutes):
obstruction in line of sight
between dome and satellite.
Call King Controls.
Move vehicle to have unobstructed
view of southern sky.
Did not hold ON/SEARCH button for
3 FULL SECONDS.
Hold ON/SEARCH button for
3 FULL SECONDS.
SYMPTOM
POSSIBLE REASON
COURSE OF ACTION
STATUS light does not stop rapidly
flashing red and green.
STATUS light does not turn on or is
dim.
Bad power source (low voltage).
Bad power or controller cable
connection at dome.
Bad controller cable connection at
controller.
Call King Controls.
STATUS light is steady green but no
picture.
Satellite receiver is off or requires reset.
Turn receiver on or reset.
STATUS light is steady green but no
picture.
Satellite receiver is off or requires reset.
Turn receiver on or reset.
Picture freezes, pixelates, or is
temporarily lost.
Objects such as bridges, buildings, and
trees may temporarily block signal from
reaching the antenna.
Problem will stop when objects no
longer block signal.
Self check failed: potential motor
problem.
Call King Controls.
Page 18
STATIONARY
IN-MOTION