Troubleshooting guide – LightSpeed Technologies 800iX User Manual

Page 30

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8 0 0 i X U s e r M a n u a l

800iX User Manual | 26

TROUBLESHOOTING GUIDE

If you review these instructions and still have questions, write down the serial
number and model number of your system and call Lightspeed Technical Services at
800.732.8999, 5 a.m. – 5 p.m., PST.

Note: Most problems are directly related to low battery power. Please run through the “Battery
Check” items first. For remaining troubleshooting, use known good, fully-charged batteries.

Battery Check

• Confirm

batteries are charged

each night.

• Confirm

proper batteries are used.

The REDMIKE requires the Lightspeed
BA-NH2A27 rechargeable sensing
battery for proper charging. The LT-71
& HM-70 require NiMH AA rechargeable
batteries.

• Make

sure the microphones are turned

off while charging so a full charge is
attained. Full charge will last eight
hours.

• Inspect

the battery contacts. Clean and

adjust if necessary.

Hearing Static

• Ensure

sensor is in optimum location

(refer to sensor placement in manual).
A single sensor will cover a 1600 sq. ft.
enclosed classroom.

• Ensure

that no other REDMIKE/LT71/

HM70 is operating on the same channel.

Low Volume or Feedback

Ensure

microphone is positioned

appropriately, just below the collar
bone.

• Check

volume level on the amplifier. If

the volume is too high, feedback will
occur. Adjust accordingly.

No Sound From Speaker

• Turn

the 820iR on. Confirm that the

POWER light located on the front panel
switch is on.

• Confirm

signal is being received at the

820iR. The IR signal light will be RED
indicating a signal is being received.

• Confirm

that REDMIKE is turned on.

There will be a BLUE LED on
the microphone to indicate it is
powered on.

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