Vip wakeup – Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server 108596560 User Manual

Page 37

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GuestWorks and DEFINITY ECS Release 8
Hospitality Operations

555-230-723

Issue 6

December 1999

Hospitality Operations

33

Front Desk Operations

9. Press the

#

button to confirm the wakeup request.

■

One of the following displays:

This indicates that the wakeup procedure was successful.

This indicates that the time entered is within 2 1/2 minutes of the
current time.

This indicates that the maximum number of messages for this
15-minute interval has been reached.

This indicates that the maximum number of wakeup calls has been
reached for the switch.

■

The console returns to the normal operating mode.

VIP Wakeup

VIP Wakeup provides the option of placing a personal call to awaken a special
guest, rather than awakening guests with an announcement.

To add a VIP wakeup call, perform the following:

1. Press the

AUTO WAKEUP

button.

■

The Auto Wakeup lamp goes on.

■

The following displays:

2. If you are already on an active call with the guest requiring the wakeup

call, the extension number displays automatically. Press the

#

button to

select the displayed extension for wakeup.

If you are not connected to the room requiring wakeup, enter the room
number, followed by the

#

button. (If you make a mistake, press the

AUTO

WAKEUP

button again and start over.)

■

The following displays:

If a wakeup request already exists for the room, the time field will
show the time of the request.

WAKEUP REQUEST CONFIRMED

WAKEUP ENTRY DENIED - TOO SOON

WAKEUP ENTRY DENIED - INTERVAL FULL

WAKEUP ENTRY DENIED - SYSTEM FULL

AUTO WAKEUP - Ext:

AUTO WAKEUP - Ext: <ext> Time: --:--

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