Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server 108596560 - Manual (Page 59)

GuestWorks and DEFINITY ECS Release 8
Hospitality Operations
555-230-723
Issue 6
December 1999
Hospitality Operations
55 Voice Messaging Operations
Voice Messaging Operations
To assist your guests when they want to retrieve their voice messages, there are a
few procedures that you will do regularly. These procedures include the
following:
■
Connecting guests to the voice messaging system
■
Restoring a deleted message
■
Retrieving messages for a checked-out guest.
Refer to I NTUITY Lodging Administration and Feature Operations for more
information about these procedures. Instructions describing how the guests
retrieve their messages are found in
‘‘Retrieving Messages’’ on page 14 .
NOTE:
The operations given in this section apply only to the Lucent I NTUITY
Lodging voice messaging product. See your product documentation
for other voice messaging products.
Administrative Mailbox on INTUITY
In order for you to retrieve messages for guests, an administrative mailbox
extension and attendant password must be assigned. This is done through lodging
administration on the Lucent INTUITY system. For details, refer to Chapter 3 of
INTUITY Lodging Administration and Feature Operations.
You must assign a dummy extension to the Administrator Extension field,
a 4-digit password to the Attendant Password field, and a 4-digit password to the
Administrator Password field.