Lenovo 3000 Series - Manual (Page 62)

Lenovo Notebook Computer User Guide
62
z See if your computer’s hardware can meet the hardware
requirements of the software.
z See if you have shut down other running applications, such as
anti‐virus software, real‐time network monitoring applications,
when you are installing the software.
z See if your computer is connected to Internet.
z See if the software you are installing is licensed and qualified.
4.2.4 The printer can not be installed and printed.
z See if the cable between the printer and computer is connected
well.
z See if the printer’s power is turned on and if the printer is in a
normal working status.
z Read the user guide of the printer and configure the printer and
computer in compliance with the requirements in the guide.
z See if the computer port connected with the printer is disabled in
BIOS.
z See if the computer’s port configuration meets the requirements
of the printer. You can check this in BIOS and in the operating
system. For example, some Ir‐port printers’ transmission speed is
different with the computer’s Ir transmission speed.
z See if your printer can print normally when it is connected with
other portable computers.
z See if a printer of other model can print normally when it is
connected with your portable computer. If the methods above
mentioned do not work contact Lenovo licensed service agencies.