Pc-doctor for dos, Creating a diagnostic cd image, Creating diagnostic diskettes – Lenovo THINKCENTRE 6019 User Manual

Page 50: Pc-doctor, Creating, Diagnostic, Image, Diskettes

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1.

Shut

down

the

operating

system

and

turn

off

the

computer.

2.

Repeatedly

press

and

release

the

F11

key

as

you

turn

on

the

computer.

3.

When

you

hear

beeps

or

see

a

logo

screen,

stop

pressing

the

F11

key.

The

Rescue

and

Recovery

workspace

opens.

4.

From

the

Rescue

and

Recovery

workspace,

select

Diagnose

hardware

.

5.

The

diagnostic

program

opens

automatically.

Select

the

diagnostic

test

you

want

to

run.

Press

the

F1

key

for

additional

help.

6.

Follow

the

instructions

on

the

screen.

Note:

Rescue

media

includes

PC-Doctor

for

Windows

PE.

For

more

information

about

rescue

media,

see

the

User

Guide

for

the

computer.

PC-Doctor

for

DOS

Use

PC-Doctor

for

DOS,

if

you

are

unable

to

start

the

Windows

operating

system

or

if

PC-Doctor

for

Windows

has

not

been

successful

in

isolating

a

possible

problem.

You

can

run

PC-Doctor

for

DOS

from

a

diagnostic

CD

image

or

diagnostic

diskettes

that

have

been

created.

Note:

It

is

important

to

create

a

diagnostic

CD

image

or

diagnostic

diskettes

in

case

PC-Doctor

for

Windows

PE

cannot

be

run

from

the

Rescue

and

Recovery

workspace.

Creating

a

diagnostic

CD

image

To

create

a

diagnostic

CD

image,

download

a

self-starting

bootable

CD

image

(known

as

an

.iso

image)

of

the

diagnostic

program

from

http://

www.lenovo.com/support/.

After

you

download

the

image,

you

can

create

the

CD

using

any

CD

burning

software.

If

the

computer

does

not

have

a

CD

burner

or

you

do

not

have

Internet

access,

see

“Creating

diagnostic

diskettes.”

Creating

diagnostic

diskettes

To

create

diagnostic

diskettes,

download

the

PC-Doctor

for

DOS

diagnostic

program

from

http://www.lenovo.com/support/

onto

two

blank,

formatted

diskettes.

If

you

do

not

have

Internet

access,

create

the

diagnostic

diskettes

using

the

following

procedure:

Note:

You

will

need

a

diskette

drive

on

the

computer

or

a

USB

diskette

drive

to

complete

this

procedure.

1.

Shut

down

the

operating

system

and

turn

off

the

computer.

2.

If

you

are

using

a

USB

diskette

drive,

plug

it

into

the

computer.

3.

Repeatedly

press

and

release

the

F11

key

as

you

turn

on

the

computer.

4.

When

you

hear

beeps

or

see

a

logo

screen,

stop

pressing

the

F11

key.

The

Rescue

and

Recovery

workspace

opens.

Note:

For

some

models,

press

the

Esc

key

to

enter

Rescue

and

Recovery.

5.

From

the

Rescue

and

Recovery

workspace,

select

Create

diagnostic

disks

.

6.

Follow

the

instructions

on

the

screen.

44

Hardware

Maintenance

Manual

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