Undetermined problems, Undetermined, Problems – Lenovo THINKCENTRE 6019 User Manual

Page 86

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background image

Message/Symptom

FRU/Action

Non-system

disk

or

disk

error-type

message

with

a

known-good

diagnostic

diskette.

1.

Diskette

Drive

2.

System

Board

3.

Diskette

Drive

Cable

Other

display

symptoms

not

listed

above

(including

blank

or

illegible

display)

1.

Display

2.

System

Board

Power-on

indicator

or

hard

disk

drive

in-use

light

not

on,

but

computer

works

correctly

1.

Power

switch/LED

assembly

2.

System

Board

Printer

problems

1.

Printer

2.

System

Board

Program

loads

from

the

hard

disk

with

a

known-good

diagnostics

diskette

in

the

first

3.5-inch

diskette

drive

1.

Run

Setup

and

check

Startup

sequence.

2.

Diskette

Drive

3.

Diskette

Drive

Cable

4.

System

Board

5.

Power

Supply

RPL

computer

cannot

access

programs

from

its

own

hard

disk.

1.

If

network

administrator

is

using

LCCM

Hybrid

RPL,

check

startup

sequence:

a.

First

device

-

network

b.

Second

device

-

hard

disk

2.

Hard

disk

drive

RPL

computer

does

not

RPL

from

server

1.

Check

startup

sequence

2.

Check

the

network

adapter

LED

status

Serial

or

parallel

port

device

failure

(system

board

port)

1.

External

Device

Self-Test

OK?

2.

External

Device

3.

Cable

4.

System

Board

Serial

or

parallel

port

device

failure

(adapter

port)

1.

External

Device

Self-Test

OK?

2.

External

Device

3.

Cable

4.

Alternate

Adapter

5.

System

Board

Some

or

all

keys

on

the

keyboard

do

not

work

1.

Keyboard

2.

Keyboard

Cable

3.

System

Board

Undetermined

problems

If

this

computer

has

a

parallel

ATA

hard

disk

drive,

make

sure

that

the

hard

disk

drive

is

jumpered

as

a

master

and

the

optical

drive

is

jumpered

as

a

slave.

1.

Power-off

the

computer.

2.

Remove

or

disconnect

the

following

components

(if

installed)

one

at

a

time.

a.

External

devices

(modem,

printer,

or

mouse)

b.

Any

adapters

80

Hardware

Maintenance

Manual

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