Pc-doctor for rescue and recovery, Pc-doctor for dos, Creating a diagnostic disc – Lenovo 3379 User Manual

Page 68

Advertising
background image

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue
and Recovery workspace on each Lenovo computer. Use the PC-Doctor for Rescue
and Recovery if you are unable to start the Windows operating system.

To run the PC-Doctor for Rescue and Recovery from the Rescue and Recovery
workspace, do the following:
1.

Turn off the computer.

2.

Repeatedly press and release the F11 key when turning on the computer. When
you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and
Recovery workspace opens after a short delay.

3.

From the Rescue and Recovery workspace, select Launch advanced Rescue and
Recovery → Diagnose hardware

. The PC-Doctor for Rescue and Recovery

diagnostic program opens.

4.

Select the diagnostic test you want to run. Then, follow the instructions on the
screen.

For additional information about running the PC-Doctor for Rescue and Recovery,
refer to the PC-Doctor for Rescue and Recovery help system.

Note:

If you encounter failures that prevent you from gaining access to the Rescue
and Recovery workspace, you can run the PC-Doctor for Rescue and
Recovery diagnostic program after using a rescue medium to recover the
computer from failures and gaining access to the Rescue and Recovery
workspace. See “Creating and using rescue media” on page 45.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic
program from:
http://www.lenovo.com/support
The PC-Doctor for DOS diagnostic program runs independently of the Windows
operating system. Use the PC-Doctor for DOS if you are unable to start the
Windows operating system or if the two diagnostic programs preinstalled on your
computer have not been successful in isolating a possible problem. You can run the
PC-Doctor for DOS from a diagnostic disc that you created.

Creating a diagnostic disc

This section provides instructions on how to create a diagnostic disc.

To create a diagnostic disc, do the following:
1.

Download a self-starting bootable CD/DVD image (known as an ISO image) of
the diagnostic program from:
http://www.lenovo.com/support

2.

Use any CD/DVD burning software to create a diagnostic disc with the ISO
image.

Running the diagnostic program from a diagnostic disc

This section provides instructions on how to run the diagnostic program from a
diagnostic disc that you created.

To run the diagnostic program from a diagnostic disc that you created, do the
following:
1.

Make sure the optical drive you want to use is set as the first boot device in the
startup device sequence. See “Selecting a startup device” on page 51.

60

User Guide

Advertising