Scanning takes too long or freezes the computer, Poor scanned image quality – Lexmark 4800 User Manual

Page 135

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Make sure the printer is set as the default printer and is not on hold or paused

To set the printer as default:

1

From the Finder desktop, choose Applications

ΠUtilities ΠPrint Center or Printer Setup Utility.

2

From the Printer List dialog, select your printer.

3

Click the Make Default icon.

To resume print jobs:

1

From the Finder desktop, choose Applications

ΠUtilities ΠPrint Center or Printer Setup Utility.

2

From the list of printers, double-click the name of your printer.

3

From the Printer pop-up menu, click Start Jobs if you want to resume all print jobs in queue; if you want to
resume a particular print job, select the document name, and the click Resume.

Restart computer

Turn off and then restart your computer.

Uninstall and reinstall software

For more information, see “Removing and reinstalling the software” on page 148.

Scanning takes too long or freezes the computer

These are possible causes and solutions. Try one or more of the following:

Close all applications

Close all programs not being used to speed up the performance of your computer.

Change the resolution to a lower value

1

From the Image Capture dialog, click Scan Setup.

2

From the Resolution pop-up menu, select a lower resolution.

3

Click Scan.

Poor scanned image quality

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages” on page 143.

Clean the scanner glass

If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

Change the resolution to a higher value

1

From the Finder desktop, double-click the Lexmark 4800 Series folder.

2

Double-click the Lexmark 4800 Series Center icon.

3

Click Preview/Edit to open the Scan dialog.

Troubleshooting

135

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