Troubleshooting – Lenovo L2230x User Manual

Page 29

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Troubleshooting

1. Your computer does not recognize the port replicator of the monitor.

Disconnect the USB cable from your computer, wait at least five seconds,

and reinsert

it into the USB connector of your computer. If the problem persists, try connecting

the USB cable to a different USB connector of your computer.

2. The monitor display is blank.

Verify that the computer connected to the port replicator of the monitor is

running

correctly and is not in Standby or Hibernate mode. Verify that the display drivers are

installed following the installation steps and the icon for the port replicator is visible

in the taskbar notification area.

Verify that the video output function is not disabled.

Verify the following connections:

The USB 2.0 cable is correctly connected to your computer.

The USB 2.0 cable is correctly connected to the port replicator of the

monitor.

If the problem persists, disconnect all connections of the port replicator,

uninstall

the port replicator device drivers, and then reinstall the device drivers.

3. When you are in the Extend mode and playing back video clips, only

one video

clip is visible.

When in the Extend mode, only one video playback application can be

used at a time.

If multiple video clips are played back, only one video clip

is visible to the user. This

also applies to Web pages with embedded video

clips. To view these Web pages, move

one page to the computer screen and the other to the monitor.

4. You cannot play back DVD on the monitor but can play it back on

your notebook

computer display.

Some computers do not support the certified output protection protocol

(COPP), and

you will not be able to play back the protected DVD on the monitor .To play back

the DVD on the monitor, you can connect the monitor to the VGA connector on

your notebook computer and extend the display to the monitor.

5. You cannot hear anything through your computer speakers or you can

not use the

audio connectors on the computer.

Your computers default to the USB audio when the port replicator is

connected,

disabling your notebook computer built-in speakers and audio connectors.

To enable your computer built-in speakers and audio connectors, do the

following:

A. Click

L2230x Wide USB Port Replicator Monitor icon

in the taskbar

notification area. The pop-up menu opens.

L2230x Wide USB Port Replicator Monitor User's Guide

4-4

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