Lexmark 2500 Series - Manual (Page 56)

Troubleshooting
• “Setup troubleshooting” on page 56
• “Print troubleshooting” on page 58
• “Copy troubleshooting” on page 61
• “Scan troubleshooting” on page 62
• “Fax troubleshooting” on page 64
• “Jams and misfeeds troubleshooting” on page 65
• “Error messages” on page 68
• “Removing and reinstalling the software” on page 69
Setup troubleshooting
• “Power button is not lit” on page 56
• “Software does not install” on page 56
• “Page does not print” on page 57
Power button is not lit
Check power connection 1 Disconnect the power cord from the wall outlet, and then from the printer.
2 Plug the cord all the way into the power supply on the printer.
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3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the light is not on, press .
Software does not install
Check your operating
system The following operating systems are supported: Windows 2000, Windows XP,
Windows Vista, and Mac OS X.
Note: For Windows 2000 users, make sure you are using Service Pack 3 or later.
Check your system
requirements Check that your computer meets the minimum system requirements listed on the box.
USB cable may not be
connected 1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol.
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