Print troubleshooting – Lexmark 2500 Series User Manual

Page 58

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Cartridges may have tape
on them

1

Remove the print cartridges.

2

Make sure the sticker and tape have been removed.

1

2

3

Reinsert the cartridges.

Make sure the printer is
set as the default printer
and is not on hold or
paused.

1

Click:

•

In Windows XP Pro: Start

Œ Settings Œ Printers and Faxes.

•

In Windows XP Home: Start

Œ Control Panel Œ Printers and Faxes.

•

In Windows 2000 or Windows Vista: Start

Œ Settings Œ Printers.

2

Double-click the name of your printer.

3

Click Printer.

•

Make sure no check mark appears next to Pause Printing.

•

Make sure a check mark does appear next to Set As Default.

May need to reconnect
power supply

1

Press

to turn the printer off.

2

Disconnect the power cord from the wall outlet.

3

Gently remove the power supply from the printer.

4

Reconnect the power supply to the printer.

5

Plug the power cord into the wall outlet.

6

Press

to turn the printer on.

Software may not be
installed correctly

1

Uninstall the printer software, and then reinstall it. For more information, see
“Removing and reinstalling the software” on page 69.

2

If the software still does not install correctly, visit our Web site at
www.lexmark.com to check for the latest software.

a

In all countries or regions except the United States, select your country or
region.

b

Click the links for drivers or downloads.

c

Select your printer family.

d

Select your printer model.

e

Select your operating system.

f

Select the file you want to download, and then follow the directions on the
computer screen.

Print troubleshooting

•

“Improving print quality” on page 59

•

“Poor text and graphic quality” on page 59

•

“Poor quality at the edges of the page” on page 60

•

“Print speed is slow” on page 60

•

“Partial document or photo prints” on page 60

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