Linksys iPhone CIT400 - Manual (Page 77)

Dual-Mode Internet Telephony Kit
69 Appendix A: Troubleshooting
Common Problems and Solutions
7. The handset does not ring when a call comes in.
A. Make sure the phone’s mute key is not enabled.
B. Make sure the ringer volume setting is enabled (Refer to “Chapter 4: Using the Dual-Mode Internet
Telephony Kit.”).
C. Make sure that Silent has not been selected in the Skype Status settings (press up on the Navigation pad
to view).
8. I get the message, “UNAVAILABLE” when I check the Skype contact list or Status.
Do the following until the contact list and status are available:.
A. Check the cable connections of the base station.
B. Another user may be using the contact list or Skype menu. Try again later.
9. I cannot call a landline number using SkypeOut.
Do the following until you can make your call:
A. Make sure you enter a + before you dial the international country code, area code and number.
B. Check your SkypeOut credit amount to make sure you have enough credits.
C. Move the handset closer to the base station.
10. I can’t see a Caller ID on the Landline.
A. Caller ID service may not be Activated. Check with your Landline service provider.
B. The caller’s information may be withheld.
11. I cannot make or answer a second call on the Landline.
A. Second call service may not be activated.Check with your Landline service provider.
B. Check that the recall selection is correct (refer to “Chapter 4: Using the Dual-Mode Internet Telephony
Kit).