Software did not install – Lexmark Z2400 Series User Manual

Page 53

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6

Plug the power cord into an electrical outlet that other electrical devices have been using.

7

Press

to turn the printer on.

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as
a printer option when sending a print job, you can try uninstalling and reinstalling the software.

These are some other possible solutions. Try one or more of the following:

M

AKE

SURE

YOUR

OPERATING

SYSTEM

IS

SUPPORTED

The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3
or later, and Mac OS X versions 10.5, 10.4 and 10.3.

C

HECK

THAT

YOUR

COMPUTER

MEETS

THE

MINIMUM

SYSTEM

REQUIREMENTS

LISTED

ON

THE

PRINTER

BOX

C

HECK

THE

USB

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

R

ECONNECT

THE

POWER

SUPPLY

1

Press

to turn the printer off.

2

Disconnect the power cord from the wall outlet.

3

Gently remove the power supply from the printer.

4

Reconnect the power supply to the printer.

5

Plug the power cord into the wall outlet.

6

Press

to turn the printer on.

T

EMPORARILY

DISABLE

SECURITY

PROGRAMS

IN

W

INDOWS

1

Close all open programs.

2

Disable any security programs.

3

Do one of the following:

In Windows Vista, click

.

In Windows XP and earlier, click Start.

4

Click Computer or My Computer.

5

Double-click the CD or DVD drive icon.

53

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