Palm 755P - Manual (Page 234)

C O M M O N Q U E S T I O N S
S Y N C H R O N I Z A T I O N 234
11
CH
AP
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E
R
smartphone, and then restores any missing
info or applications.
If an app that you deleted reappears on
your smartphone, try deleting the app from
your Backup folder.
Palm ® Desktop software does not respond
to a sync attempt
1 Make sure that the USB sync cable is
securely connected to the USB port on
your computer and on the bottom of
your smartphone (see Synchronizing
information—the basics).
2 Make sure that HotSync manager is
running:
Windows: Right-click HotSync
manager in the taskbar in the
lower-right corner of your computer
screen, and make sure that Local USB
is checked. If you don’t see the HotSync
manager icon, click Start, select
Programs, select Palm, and then select
HotSync Manager.
Mac: Find the Palm folder on your Mac
hard drive. Double-click HotSync
manager
in the Palm folder. In the
Connection Settings panel, set the
Local Setup port to Palm USB.
3 Synchronize. If the synchronization is
successful, you do not need to
complete the remaining steps.
4 Perform a soft reset (see Performing a
soft reset).
5 Synchronize. If the synchronization is
successful, you do not need to
complete the remaining steps.
6 If problems persist and you’re
synchronizing through a USB hub, try
connecting the sync cable to a different
TIP
If you’re having trouble trying to sync
using an IR or Bluetooth ® connection, try
using the USB sync cable instead. If this
solves the problem, then check your IR or
Bluetooth settings (see Synchronizing
information—advanced).
HotSync
manager icon