Palm 755P - Manual (Page 237)

C O M M O N Q U E S T I O N S
S Y N C H R O N I Z A T I O N 237
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appearing in Palm Desktop software,
make sure the correct device name is
selected in the User list on the toolbar
of Palm Desktop software.
3 Open HotSync manager on your
computer, and make sure the necessary
conduits are set to Synchronize the
files.
4 Do one of the following:
Windows: Uninstall Palm Desktop
software. Click Start, select Settings,
select Control Panel, select Add or
Remove Programs, select
Palm Desktop software, and then click
Change/Remove.
Mac: Contact Technical Support if the
problem persists after completing step
3. Mac computers do not provide an
option for uninstalling Palm Desktop
software.
5 Reboot your computer.
6 Reinstall Palm Desktop software from
the Palm Software Installation CD that
came with your smartphone.
7 (Outlook only) If you’re trying to
synchronize offline, set your Outlook
Calendar, Contacts, Notes, and Tasks to
be available offline.
I have duplicate entries in Microsoft
Outlook after I sync
1 Open Microsoft Outlook (sold
separately) and delete the duplicate
entries.
2 On your computer, go to the Outlook
application with duplicate entries and
manually enter any info you added to
your smartphone since the last time
you synchronized.
TIP
Outlook subfolders and public folders are
not accessible with the included software.
You may wish to use a third-party solution
instead.
TIP
(Outlook only) If you want to sync your
info with a global Exchange Address Book,
you must copy the addresses to your local
Contacts list in Outlook (right-click the
addresses and select Add to Personal
Address Book).
TIP
For more info on Outlook conduits,
right-click the HotSync manager icon in the
taskbar, select Custom, select an app with
Outlook in its name, and then select Help.