Palm 755P - Manual (Page 246)

C O M M O N Q U E S T I O N S
W E B 246
11
CH
AP
T
E
R
My smartphone won’t connect to the
Internet
Your Treo 755
P
smartphone supports the
NationalAccess and BroadbandAccess
wireless data networks. To connect to the
Internet, you must subscribe to and
activate data services with Verizon
Wireless, and you must be in a location
with data coverage.
1 Press and hold Power/End to
turn off your phone. Then press
and hold the same button to turn it back
on again.
2 Press Phone and look for either
the NationalAccess or
BroadbandAccess icon in the title
bar of the Phone application’s Main
View.
3 If you see one of these icons, you are in
a data coverage area. Try connecting to
the Internet again. If you do not see
either of these icons, press
Applications ,
select Prefs ,
and continue with the following steps.
4 Select Network.
5 Select the Services pick list and select
BroadbandAccess.
6 Select Connect.
7 If the connection is successful, go the
web browser. If you still can’t make a
connection, perform a soft reset (see
Performing a soft reset).
8 If your phone did not turn on
automatically, press and hold Power/
End
to turn on your phone, and
try connecting to the Internet.
9 Contact Verizon Wireless to verify the
following:
• Your subscription plan includes
high-speed data services
•
Data services have been activated on
your account
•
Data coverage is available in your
location
•
There are no data service outages in
your location
I can’t access a web page
First, make sure you have Internet access:
Open the web browser and try to view
another web page you’ve loaded before. To
ensure you’re viewing the page directly
from the Internet, press Menu ,
select
Go, and then select Refresh.