Calling, Calling -5 – Polycom SoundStation IP 6000 User Manual
Page 77
Troubleshooting Your Phone
5 - 5
Calling
Symptom
Problem
Corrective Action
There is no dial tone.
Power is not correctly applied to
the phone.
Verify that power is correctly applied to the
phone:
•
Check that the display is illuminated.
•
Ensure the network cable is inserted
properly on the underside of the
phone. (Try unplugging and
re-inserting the cable.)
There is no audible ring tone.
Ringer volume is low, or the
Ring Type is set to Silent Ring.
Verify ringer volume and Ring Type:
•
To adjust the ringer volume, press
either of the volume keys when the
phone is in the idle state.
•
Check that the Ring Type is not set to
Silent Ring. (See
on page
.)
Outbound or inbound calling is
unsuccessful.
Place a call to the phone under
investigation. Check that the display
indicates incoming call information.
A “hollow” phone icon displays at
the top left of the screen.
The phone is not registered to a
server.
Ask your system administrator to register
the phone to a server.