Paxar 9840CL User Manual

Page 54

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Troubleshooting - 5

Paxar Systems Group Paxar 9840CL Printer

768

Printhead has more than 10 bad dots or is not connected. Make sure the printhead
is connected and if necessary, replace the printhead.

770

The print motor is not ready. Call Technical Support.

771

The format specified by the application was not found. Reload your application
and format and try again. If the problem continues, call Technical Support.

790

The printer is busy. Wait until the printer is idle (not receiving data or no batch
waiting to print) before you send any packets. This error may occur when you try
to print a test label if the printer is busy.

791

The printer has an error pending. Turn off the printer. Wait 15 seconds and turn it
back on. Resend the packets. If the problem continues, call Technical Support.

792

The printer is not initialized. Call Technical Support.

793

The printer job queue is full. Turn off the printer. Wait 15 seconds and turn it back
on. Resend the packets. If the problem continues, call Technical Support.

Errors numbered 900 – 999 are hard printer failures. Call Service if you receive

these messages.

________

Error 911 may appear when you turn off the printer.

________

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